Crisis Management

Crises are swift and unforgiving. They can damage your personal or corporate brand and its reputation. They can also have a long-lasting financial impact, and disruption in employee morale. But crisis management isn’t just a clean up job. In fact, the best time to prepare a crisis communications plan, is before a crisis.

Effective crisis management starts with proactively managing your online reputation, and being better equipped to effectively respond to specific incidents. Developing a crisis response plan helps identify potential threats, and ensure you are prepared to handle them.

As consultants we deliver objective expertise to protect your brand, help you identify your internal and external blind spots, and avoid, manage and recover from reputation damage. Boost your reputation resilience and go into adversity prepared.

 
  • Online Reputation Management

  • Issues Management

  • Media Monitoring

  • Search Engine Optimization

  • Media Relations

  • Media Training

 
 
 

Case Studies

 
 
 

FAQ

  • A common misconception is that crisis management is a “clean up job”. Responsible crisis management starts with actually resolving your issue, so that you won’t need crisis management support again in the future.

  • It would be impossible for us to draft useful statements in advance, because we don’t know who or what we are addressing/responding to. To do so would only hurt your situation. We create strategies and frameworks in advance, however the statements themselves need to be prepared in real-time.

  • Crisis management is a highly specialized field, the ‘brain surgeon’ of the PR world. Not only are we drawing upon unique and specialized expertise, but we are working on-call and around the clock to protect your brand. Saving the business you’ve spent years to built is intangible. We pride ourselves on making crisis management services accessible for all, and have a variety of price points, depending on your needs.

 
 
 

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